Electric Pocket produces high quality software for handheld computers and smartphones. We sell unlock keys for our products over the internet, which means that when you purchase one or more of our products, we send you an unlock key and/or an electronic copy of the product.

All products and product unlock keys are sent electronically, by email, on completion of the order process.

Refund Policy

All our software is sold on a 'try before you buy' basis, with free trial copies available from our Product page. We strongly advise you to take advantage of this opportunity to ensure complete satisfaction with your purchase.

Refunds will be given at the discretion of Electric Pocket management. Please contact orders@electricpocket.com 

Currencies

Electric Pocket are pleased to be able to offer sales in the following currencies:

• US Dollars
• Japanese Yen
• Euros
• UK Pounds Sterling

When you make your purchase, and reach the page where you enter your credit card details, you will be allowed to choose the currency in which you want to make your payment.

Electric Pocket sets the price of each of the products in US Dollars, and the amount you pay in any of the other currencies is calculated from by the credit card handling company at the time of purchase. The exact amount will be shown when you choose the currency, before you make the purchase.

Support

For all queries regarding products and how to install, please consult our FAQ before contacting us, since our most common questions are answered there.

For queries regarding sales, please contact orders@electricpocket.com with a full description of your query, quoting your transaction or order number wherever possible.

We regret that due to limited personnel, we cannot offer telephone based support at this time.